Padre Electronics is always aware of importance of professional services, our service includes before sale, during sale and after sale services, operated by well trained staffs.
The before sale answer questions, creating client record, and the sales will communicate with clients for more details of rechargeable battery solutions, like application type, voltage, capacity, work current, peak discharge current, shape, size, assemble, packing, delivery, an OEM custom battery solution will be made and send to the client. The after sale traces rest things after clients get their batteries, handles any possible complains, collect feedbacks and advices from clients on our lithium batteries.
All our service staffs and sales team members were trained before starting their work in Padre, the training course includes battery work way, different materials introduction, battery and applications, lithium battery manufacturing steps, using and maintenance, polite manners in communications, all of them must be able to speak and write English fluently.
Our final purpose and motivations is client’s satisfaction on our products and service, every Padre office staffs are used to smiles and feeling the happiness in helping clients, we pay attention to each important detail, take protecting client benefits as our great responsibility.
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